Online General Enquiries

Online General Enquiries is the application that allows you to send us any query, request and complaint you may have so that we can deal with it as quickly as possible.

Enquiries, requests and complaints

Available since September 29, 2014, the latest version of the Online General Enquiries application will speed up the processing of any query, request or complaint.

This new version is more intuitive and user-friendly, and its improved processing capabilities will make it easier for us to identify and resolve each case more efficiently. As well as maintaining the tracking and log file check functions, we have added others such as a feedback questionnaire, where we ask you to evaluate our service so that we can continue to improve.


Click here to check Enquiries sent before September 29, 2014.

Remember that you can also come and speak to us in person at our campuses in Villaviciosa and Alcobendas, between 9 a.m. and 7 p.m. from Monday to Friday, and from 9 a.m. to 2 p.m. on Saturdays, or call us on: 902232350 (select option 2).

By making use of this resource you expressly consent to your personal data possibly being included in an automated or mixed file of “Claims and Complaints”, registered at the Data Protection Agency by its holder, UNIVERSIDAD EUROPEA DE MADRID, S.L.U., with registered office at c/ Tajo, s/n, 28670, Villaviciosa de Odón, Madrid, and whose purpose is the administrative and academic management of complaints, requests and enquiries from students, employees and third parties. Likewise, and solely for the same purpose, you consent to your data possibly being transferred to/ and processed by Laureate Education Inc., a company belonging to the Laureate International Universities Group, with registered address at 650 S. Exeter Street, Baltimore, Maryland 21202-4382, United States. All registered personal data will be treated confidentially, and you may exercise any of your rights of access, rectification, opposition and cancellation by writing to the registered office of UNIVERSIDAD EUROPEA DE MADRID, S.L.U., indicating as addressee the Head of IT, or to the email address

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Why study at Universidad Europea?

  • Excelencia Academica Academic excellence

    Leader in facilities and technology. The 2nd ranking private university in Spain in scientific production. An average of 1 professor per 23 students. Advanced technology applied to learning.

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  • InternacionalidadInternational context 

    282 exchange agreements. Programs and internships in more than 40 countries. 70 programs 100% in English or in bilingual formats.

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  • Desarrollo Competencial Skills development

    100% of our students receive an integrated education. Excellent students program. Development of skills such as problem solving, leadership.

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  • Empleabilidad Focus on employment

    90% of our students find work in the first year. 3,000 agreements with companies. 2000 curricular internships a year. 10% outside Spain.

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    among students