University Services:

Student services

On each Universidad Europea campus there is a Student Services team ready to answer your queries and offer you help and advice on any administrative procedure you need to complete. You can contact us:

1. By phone  (91 414 66 11) at the following times:

  • Monday to Friday, 9 a.m. to 7 p.m.; Saturday, 9 a.m. to 2 p.m.
  • July, August and Christmas: Monday to Friday, 9 a.m. to 3 p.m.

2. By sending us your query online via  Instancia General Online.

3. In person on campus at the following times:

  • Campus de Villaviciosa (Building B)
    Monday to Friday, 9 a.m. to 7 p.m.; Saturday, 9 a.m. to 2 p.m.
    July, August and Christmas: Monday to Friday, 9 a.m. to 3 p.m.
  • Campus de Alcobendas (Main Hall)
    Monday to Friday, 10 a.m. to 7 p.m.; Saturday, 9 a.m. to 2 p.m.
    July, August and Christmas: Monday to Friday, 9 a.m. to 2 p.m.

Your academic coordinator

How to meet up with your coordinator?

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All the information about the enrollment process at Universidad Europea de Madrid.

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University Dormitories 

Universidad Europea’s Leonardo Da Vinci University Dormitories are located on the Villaviciosa de Odón campus and have an accommodation capacity of over 550 people. These dormitories meet all the domestic, academic and safety needs of our students. 

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The Dulce Chacón Library has all the resources necessary to provide our students an excellent education. It also offers all Universidad Europea students access to digital publications via their username and password.

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Copy Center

At Universidad Europea’s Copy Center you can photocopy and bind as many documents as you wish. We also have self-service photocopying machines that work with a top-up card.

There are two copy centers on campus:

  • In Building A (lower ground floor)
  • In Building C (lower ground floor)

Opening hours

During the academic year: 9 a.m. – 7 p.m. (uninterrupted)
July and August*: 9 a.m. – 3.30 p.m.

* The copy center in building C will remain closed throughout August.

We also have self-service photocopy machines in each building, which work with a top-up card. You can get one of these cards at the copy center in building A.

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Computer Rooms

Universidad Europea has several free-access computer rooms available for students across the campus. All students can access a computer by typing in their username and password. All computers have Windows 7, Office 2010 Professional Edition, Quick Time, VLC Media Player, Adobe Reader 9 and Internet Explorer 8 installed.

Student Workrooms

The Universidad Europea library has several student workrooms, which have a capacity for over 50 people and can be used for preparing projects, teaching activities, or meetings.

Study Rooms

In the study rooms, Universidad Europea students will find the right setting in which to concentrate and make the most of the time they devote to studying.


Universidad Europea is equipped with cutting-edge facilities: each area of study has its own specific laboratories for practical work and clinical practice sessions, including labs for media planning, cinema, sound, photography, computer graphics and multimedia, dentistry, podiatry, optometry, exercise physiology, physical therapy, nursing, anatomy and histology, and biomedicine/ biopathology R&D&I. 

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Universidad Europea de Madrid Sports Club

The University’s Sports Club strives to make sports part of a healthy lifestyle. All UEM students, faculty and staff can use its facilities. The club offers great value for money, as it is equipped with state-of-the-art sports facilities and run by a team made up of more than 40 qualified professionals. 

Spread across an area of 35,000 m2, the Sports Club’s services and facilities include:

  • Fitness Room
  • Swimming Pools
  • Group Activities
  • Other Facilities
  • Physical Therapy Clinic
  • Personal Training Service

All these facilities offer extensive opening hours, state-of-the-art equipment, outstanding professionals, and a wide range of services. Easy parking is available on a safe, enclosed campus, where you can do exercise under expert guidance, in keeping with the needs of today's society.

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The cafeterias at Universidad Europea offer two types of services: lunch service with affordable fixed-price menus for students, and cafeterias where waiting staff will serve you at the counter. In addition to this, there are also self-service machines throughout the campus which can be used at any time of day. 

Where to find us

Cafeteria A

Floor 0, Building A

The lunch service in Cafeteria A offers you the following options, among others:

  • Traditional fixed-price menu at an affordable price
  • Grilled main courses prepared to order
  • Salad corner
  • Italian corner

Opening hours

  • 8 a.m.- 8 p.m.: full cafeteria service
  • 1 - 4 p.m.: lunch service
  • July and August: opening hours adapted to this period between academic years.

Café a la Carte

Floor 2, Building B

Here you can choose from a wide range of hot and cold drinks and sweet and savory snacks, with waiting staff ready to serve you at the counter. 

Opening hours

  • 9 a.m. - 6 p.m.
  • July and August: closed

Cafeteria C

Floor 0, Building C

Cafeteria C offers you the following options, among others:

  • Full cafeteria service featuring an original selection of smoothies and freshly squeezed juices
  • International fixed-price menu or main courses
  • Pizza Corner

Opening hours

  • 8 a.m. - 8 p.m.: full cafeteria service
  • 1 - 4 p.m.: lunch service
  • July: 8 a.m. - 5 p.m.
  • August: closed

Sports Café

Floor 1, Sports Complex

Enjoy a full cafeteria service with attentive waiting staff ready to offer you quick and efficient service. There is also a comfortable dining area with vending machines and microwave ovens, which you can use at any time while catching up with the latest sports news on the overhead TV screen.

Opening hours

  • During the academic year: 8.30 a.m. - 5 p.m.
  • August: closed

Vending machines

In every building on campus, there are vending machines offering coffee, bottled water and fruit juices, soft drinks, sandwiches, and other snacks.

You can also bring your own food and warm it up in the microwave ovens available in all the cafeterias on campus.

Medical service

UEM offers a free MEDICAL SERVICE to attend to any health-related issue or inquiry our students may have, as well as any accidents that may occur on campus or any medical emergency. We provide basic medical attention and first aid and, if necessary, arrange for the patient to be transferred to the appropriate healthcare facility.

We also run prevention and health promotion campaigns for the benefit of all our students.

Our offices are located on floor 0 of Building B and our opening hours are 9 a.m. to 6 p.m., Monday to Friday.

For university dormitory residents there is a 24/7 call-out service for medical emergencies.

We also provide medical assistance at weekends for anyone using our on-campus sports facilities.

We welcome you and encourage you to come and meet us.

Contact telephone number: 912115548

University card

The University Card is a smart card that accredits you as a Universidad Europea student. Your card is personal and non-transferable and does not need to be renewed annually. It contains your full name, student number, and a photo. 

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IT Department

Universidad Europea’s Information and Communication Technologies Department is in charge of all the IT services available to our students: campus virtual, wireless network, cable network setup, online academic operations and student webmail service. 

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Bank Branch

There is a branch of Banco Santander located on the Villaviciosa de Odón campus, where students can benefit from the university discounts offered by this bank. 

Branch opening hours are:

  • Monday to Thursday: 8.30 a.m. - 4.30 a.m.
  • Friday: 8.30 a.m. - 2.30 p.m.
  • Whole month of August and December 15 - 31: 9.30 a.m. - 1.30 p.m.

Week of May 15: 9.30 a.m. - 12.30 p.m.


To complete your studies and training, the Career and Placement Office offers a wide range of internships as well as individual or group activities designed to improve your chances of success in the job market, or to develop your business idea and help you set up your own business. 

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Video games, soccer, theater, volunteering... At Universidad Europea you can these and many other activities in our university clubs. Have you decided which one to join yet? 

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Diversity Management Unit

The aim is to guarantee the inclusion of students with specific needs, offering equal opportunities and encouraging their full participation in university life.

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